Car & Motor2021-07-16T10:12:52+09:30


MGA provides all aspects of Private and Business Motor Vehicle Insurance options. From daily drive vehicles, to luxury or historic, we can assist you in protecting your family or business vehicle.

Like buying a car, there is no single best solution when it comes to buying insurance. Make sure that price is not the only factor you think about when you choose your motor vehicle insurance. You have a wide choice of policies, and you should use a broker to make sure that you choose a product that suits your needs and circumstances.

As with all insurance, before signing the insurance contract you should carefully read the policy document and product disclosure statement and make sure you ask your broker about any aspects of the policy that you don’t understand.

For more information, view our Car Insurance Factsheet.

These things mean the same thing. In the event of a claim you will be asked to pay a pre-determined amount either to the repairer or the insurer. The standard excess may be increased on your policy due to your age (eg. under 25 years old) or the driver being fully licensed less than two years. If the claim was not your fault and you can satisfy the insurer’s requirements of identifying the third party responsible, the insurer may waive your contribution or refund it to you once they make a recovery of damages from the other party.

A feature of comprehensive insurance polices, you are rewarded on an ascending scale for each successive year without a claim (up to a maximum of 6 years). If you do claim, your bonus rating is reduced, although if the claim was not your fault most insurers will leave your bonus rating the same. Once you’ve reached the best rating (rating 1), some insurers will allow you the option of paying an extra premium to ‘protect’ your rating for one at fault claim. A rating can only start to commence when you are noted on an insurance policy as a driver or take out a policy in your own name. Therefore the minimum age for any driver to obtain a rating 1 is 22 years old.

This option is not provided on all policies and is generally limited to a few thousand dollars. It covers you in the event of an accident that’s not your fault, where the other person who caused the accident has no insurance cover. This is quite handy, as you would generally be seeking the other party’s insurer to pay for your damages.

Most policies provide settlement of a total loss claim (vehicle write off) on a ‘market value’ basis. This means you are entitled to an amount representing the cost of a vehicle of similar make, model, age and condition. Or, if the vehicle is less than one or two years old, many insurers will replace it with a new vehicle of the same make and model that you lost. An ‘agreed value’ cover agrees the value of the vehicle with you at the commencement of the policy term, then if the vehicle is a total loss that agreed value will be paid to you. This type of cover is especially useful for vintage, classic and above average condition vehicles. The premium payable will generally be more than for the same vehicle covered for market value.

Agreed value is especially useful for vintage, classic or specialist and high quality vehicles

This option is generally available on comprehensive policies and allows the policy holder to pay an extra premium to allow for one windscreen claim that does not affect their no claim bonus or cost them an excess.

This option is generally available on comprehensive policies and allows the policy holder to pay an extra premium that will allow them to obtain a hire vehicle (up to a pre determined cost and number of days) in the event that their vehicle is stolen or damaged.

Some policies will give the option for a premium reduction if you elect to specify one or two drivers, who will then be the only drivers allowed to drive the vehicle. Another option generally available is if you elect to restrict the age of the drivers to those only over 30 years old. Premium rating is based on such factors as the type of vehicle, age of the driver, driving experience, occupation, location and intended use of the vehicle. Modifications and accessories of the vehicle must be disclosed, as well as any driver, fines, penalties or convictions.


Also referred to as mandatory motor vehicle accident personal injuries insurance, CTP is required by each state and territory. It protects any person that you might injure while you are driving. It is not an alternative to taking out a motor policy to cover your financial liabilities, such as damage to another vehicle or property, or your own vehicle.

It is important to know:

  • This form of insurance is mandatory in every state and territory
  • You must take it out at the time you register your car (in some places such as South Australia, the insurance is part of your registration fee so you are automatically covered but in many other places, it is a separate fee)
  • It is illegal to drive a vehicle that does not have this form of insurance

To learn more about this form of insurance in your state or territory visit:

Covers damage to your own vehicle and other people’s property, as well as theft and some other risks, plus legal costs.

Covers damage to other people’s property and legal costs, but not damage to your own vehicle.

Third Party Property damage with additional cover for fire and theft of your vehicle.

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Frequently Asked Questions

Is MGA community minded?2020-02-19T09:29:45+10:30

MGA is located in all mainland states and territories, both in metro and regional centres. In each of these locations MGA is a part of the local community and support is provided through local sponsorships and donations to a wide variety of sporting clubs, community groups, charities and events. On a national level the MGA Whittles Community Foundation was set up to facilitate fundraising by staff, along with contributions from MGA and its sister company, Whittles, from which 100% of funds are then donated to worthy charities.

For more information, please visit www.mgawhittlesfoundation.org.au

To find your local MGA office, see www.mga.com/our-offices/

Where can I find my nearest MGA Insurance Group office?2021-04-19T12:15:58+09:30

MGA has over 40 offices (and growing), located in both Metro and regional areas across mainland Australia and one in Phnom Penh, Cambodia. Office contact details can be found on our website, view our offices.

Why is it important to have the right insurance?2020-02-19T09:30:11+10:30

It’s important to understand your own risks so you can choose the right insurance product. In Australia, we have over 100 licensed insurers that offer a broad range of insurance products to choose from. Each insurer offers policies with different terms and conditions and exclusions so no two policies are the same. MGA brokers can provide advice on a wide range of general insurance products, both for domestic and business purposes and also have access to insurance policies that are not readily available to consumers.

Shouldn’t I just use an Insurance comparison website?2020-02-19T09:29:31+10:30

Some people turn to insurance comparison sites to look for the cheapest insurance, but that’s not always the best way as price is not the only thing you should consider. The policies you’ll be offered are usually fairly generic and may not meet your individual requirements. MGA brokers can arrange insurance cover on your behalf and provide advice on how to make the most of your insurance budget.

What’s the difference between an insurance agent and an insurance broker?2020-02-19T09:30:24+10:30

The main difference is that an insurance agent is a direct representative of the provider of the insurance policy being offered to you, their responsibility is to sell the products from those insurers and no others. They may be a multi agent where they provide covers from several providers, but they continue to only sell products from those insurers.

An insurance broker on the other hand is able to access many different insurers (excluding those that only sell direct to the public), matching the customer’s needs to the insurance policy and negotiating changes that may be required. Insurance brokers are engaged by the customer and are working on their behalf to source, negotiate, maintain, renew and assist in the claim process. An insurance broker is an advocate for the client, not the insurance company.

Can I pay for my insurance online?2020-02-19T09:30:44+10:30

Yes, you can pay for your insurance online through several different payment methods. Visit www.mga.com/payment-options/ to find a payment method that suits you.

How do I find my policy number?2020-02-19T09:30:53+10:30

Your policy number can be found on the tax invoice that you received when you purchased your policy. View example.

What is a Product Disclosure Statement (PDS)?2020-02-19T09:31:02+10:30

A Product Disclosure Statement (PDS) provides you with essential information to help you make a decision about whether to buy a particular product. It describes in clear terms the main features and the terms and conditions of the policy. A PDS also provides information about the cooling off period after you purchase the policy in case you change your mind and outlines what you need to do in the unlikely event you have a complaint.

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