MGA Insurance Brokers Pty Ltd subscribe to and are bound by the National Insurance Brokers Association (NIBA) Code of Practice (‘the Code’). The Code sets out service standards for insurance brokers to follow when dealing with clients and outlines what you need to do in the unlikely event you have a complaint.
For more information about the Code, visit https://www.niba.com.au/insurance-brokers-code-of-practice